Lucy is WONDERFUL! Our 18 month old woke so frequently during the night & most recently decided that 2am was ‘get up’ time for a few weeks so by the time we called Lucy, we were zombies! She is so understanding, patient & helpful & her advice is so practical-she lifted us out of the fog of sleeplessness! ,.. We saw an improvement every few days with our daughter & she now can sleep until almost 6am without waking, which to us is a miracle & what we were hoping for. If you need help, ask Lucy: she has saved our family from so many frustrating sleepless nights! Thanks again Lucy!