We first contacted Lucy when M was 4.5 months old. We were having desperate trouble trying to get M to sleep. The second we would enter the room and lay him into his cot he would scream and scream until taken up. Naps during the day were impossible and the only way we were eventually getting him to sleep was by using the car/buggy. Night-time was as bad. The only way he would go off to sleep was by me nursing him. He would wake numerous times during the night and again the only way to get him back to sleep was by nursing him. Because of the lack of sleep/broken sleep M was very irritable/cranky. I can honestly say I was a bit sceptical contacting Lucy first. I just presumed M was a difficult baby and that there was nothing more that we could try with him. By following Lucy’s advice and timeplan/schedule for 4-5 weeks we have a completely different baby. M is now going down for 3 naps a day in his cot hassle free. He wakes only once in the night for his bottle,settles back in his cot again straight away and sleeps on average until about 7am. He is a much much happier baby. Lucy was very easy to work with and was very non-judgemental. Her follow-up calls were extremely beneficial as she would pinpoint exactly where we were going wrong. I couldn’t thank or recommend Lucy enough. She is absolutely brilliant.